FAQS

What are the types of lashes does your company sell?

We sell mink and faux mink lashes ranging from 10-30mm. Please note, ALL of our lashes are cruelty free. As we begin to expand, so will the lashes we sell. Shortly enough we will sell even more styles and beauty products. Stay tuned!

What is your return policy?

All sales are FINAL. No exceptions due to sanitary purposes. If there is an error on our behalf, please reach out to us at [email protected] 

When will my order ship?

Orders are shipped Monday-Friday through USPS First Class Mail. Holidays are excluded. Please note that we are not responsible for any packages that have been lost in transit,stolen or damaged from the address that has been provided. If you would like insurance on your package, please email us at [email protected]

What if I want to cancel my order?

Unfortunately, once you place an order, we start preparing your order expeditiously. If you have any other questions/concerns, please email us right away and we can see how to accommodate you.

What if I want to add to my order after I already placed one?

If you have not received an email saying your order has shipped, we may be able to add to your order. Please email ASAP to make sure we haven't packaged your order already. 

HELP! I have received my lip glass and the LED light is not working.

Try gently tapping the top and sides of the tube. Sometimes the battery just needs a little tap to start working again. If you are unsuccessful, please email us.